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Mediation in Media Participatory Action Research

Discover how digital media can empower inclusion, mediation, and peacebuilding across Europe.

We’re proud to share two key research outputs from the INCLUDE ME+ project that explore how digital media is shaping – and being shaped by – efforts to build safer, more inclusive online spaces. These reports offer valuable insights from both comprehensive Desk Research and hands-on Participatory Action Research (PAR).

Together, they highlight how digital platforms can become spaces of visibility, safety, and voice for marginalised communities.

The research comprises two essential resources:

1

Desk Research

A collection of eight in-depth studies carried out by project partners across Europe – including Denmark, Finland, Germany, Ireland, Spain, Turkey and Ukraine. This report examines the role of digital media as a mediating force for inclusion, with a focus on challenges, opportunities, and recommendations for building respectful and peaceful online environments. It also proposes educational modules to address key gaps and support inclusive digital practices.

2

Participatory Action Research (PAR)

This report reflects a collaborative research process involving community voices across Europe. By working with participants—not just studying them—it gathers insights into how people experience digital conflict, exclusion, and engagement. It includes findings on digital media’s role in peacebuilding and mediation, with a strong emphasis on community-based educational proposals.

Who are these resources for?

Digital content creators and media professionals
Researchers, educators and academics in media, tech, and social sciences
Policymakers and digital inclusion advocates
Civil society organisations and community leaders
Anyone curious about creating more inclusive, ethical digital spaces

What will you gain from these reports?

By engaging with these materials, readers will:

Gain a clear framework for understanding the challenges and opportunities facing inclusive digital media today
Learn from real-life community voices and participatory insight
Discover new ideas for inclusive content creation and mediation
Explore educational approaches to support digital citizenship and peacebuilding
Be inspired to adopt more inclusive and ethical strategies in their digital or professional work

Why it matters

Digital media is a powerful force shaping how we interact, learn, and build communities. But it also presents risks—particularly for those in marginalised or vulnerable groups. These resources offer strategies to reimagine online spaces as places of safety, dialogue, and shared understanding.

Desk Research

Participatory Action Research (PAR)

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